Prepared Testimony of U.S. Senator Michael B. Enzi (R-WY)

Hearing on the General Accounting Office Report on ATM Surcharges

June 11, 1997



Good morning, Mr. Chairman. Thank you for holding this important hearing. The use of ATM services is rising every year in terms of both the number and the total value of these transactions. The ATM is now a part of our American culture. In fact, they have become a necessity for many Americans. Restricting or banning ATM fees would have an enormous impact on both consumers and the financial institutions they have come to rely on to safeguard their checking and savings accounts.

When I was in the Wyoming state legislature, legislation concerning ATM surcharges was brought up for consideration. We supported requiring two disclosures on all ATM machines: one on the machine itself, and another in the form of a warning on the ATM screen that appeared before the transaction was completed. We also provided the consumer with an option to cancel the transaction before it was completed and avoid the fee altogether. We also set a maximum fee that could be charged. I think the notification requirements are important in the Federal legislation. I know how much emotion went into the setting of fee maximums. I would not want to take away anything from state's efforts.

For me, the argument against regulating ATM fees any further is quite simple. The free market system works best without government intrusion. If consumers are aware and properly notified of the fees that are required for transactions they have chosen to request, then financial institutions have a right to charge these fees. ATM transactions are a contractual agreement between a financial institution or provider and the customer. As is the case with other contracts, fees and costs associated with the use of an ATM should be fully and clearly disclosed.

There is no question that consumers have greatly benefitted from the growth of ATMs and the services they provide -- and there are a wide variety to chose from. Consumers can decide which financial institution to bank with based on service, quality, and the cost of the services it provides. And we shouldn't eliminate efforts already debated and settled on the state level.

It should not be the responsibility of Congress to micro-manage every aspect of our daily lives. The consumer is free to choose a financial institution that best suits his or her needs and requirements. Since ATM fees are currently an option that consumers can either accept or refuse, the only enhancement that would further protect consumers is to require that the amount of the fee be disclosed prior to the completion of the transaction. Anything more would be unnecessary and unwarranted government intrusion, anything less would be a simple case of ignoring our congressional responsibility to protect consumers from hidden costs and undisclosed charges.

I believe that banning ATM fees will ultimately harm consumers and infringe on decisions already fought on the local level. If financial institutions are not allowed to charge fees for the ATM services they provide, they will most likely increase or impose new fees for other banking services. Free competition and the ability of consumers to choose their financial institutions will keep the cost of financial services at a fair market level. Consumers can and will find other avenues, such as check cashing outlets, point of sale terminals, "check" credit cards, and live tellers to access their money. The availability of the various cash disbursement services gives the consumer other choices and ensures competitive pricing by all institutions that provide related services. When the government starts meddling in the business of fixing prices, it is difficult for the government to know when to stop impinging on the free market system.

ATM network rules already require fee disclosure on both the screen during the transaction and on the receipt after it is completed. In addition, the customer has the option of canceling the transaction before it is completed. It is for these reasons that I am opposed to banning ATM fees and surcharges. The ultimate effect of any ban will hurt consumers. We all have the responsibility to familiarize ourselves with the details of the terms and conditions of all agreements and contracts we enter into. At present, consumers have the ability to switch financial institutions, they can disengage from a transaction, and they must be adequately notified of all fees before engaging in transaction. As long as these conditions are met, these ATM fees should not be banned. The American free market system should not be restricted to the extent that competition is squelched and the growth of this industry is limited by unnecessary regulation.

I look forward to hearing the testimony of the witnesses to see if the current disclosure requirements are sufficient for consumer protection.

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